Service Tech Management
Give Your Service Techs the Best Tools in the Industry
65+ modules. Native smartphone & tablet apps. Works on and off the cell grid. Dispatch from the office or the field. Save 1+ hour per tech every day.
Why TankSpotter
Built for How Your Techs Actually Work
Your service techs aren't sitting at desks. They're in the field, sometimes beyond cell towers, working with their phones. TankSpotter was designed for exactly that reality.
Native Smartphone & Tablet Apps
Runs natively on Apple and Android smartphones & tablets — no web browser needed. Your techs already carry their devices. No extra hardware needed.
Works Off the Grid — No Excuses
Full functionality with or without cell service. Data syncs automatically when connectivity returns. Your operations never stop because of a dead zone.
Fully Customizable
Every module can be tailored to your operation. Your workflows, your terminology, your process. We build it around how you already work.
Instant Conversion Workflow
Issue Found in the Field? Convert It to a Job in One Click.
When a safety issue or maintenance need is discovered in the field, the app auto spot-checks the tech's work. If issues are found, management is notified immediately. One click to convert, one click to schedule.
Issue Discovered in the Field
App auto spot-checks every job while the tech is working. If there's a discrepancy, it's flagged immediately.
Management Notified Instantly
Formal alert with photos, GPS coordinates, date/time, and problem description sent to management via email.
One-Click Conversion to Job
Management reviews the inspection and instantly converts it into a dispatched job — emergency today or scheduled months out for off-season maintenance.
Nothing Gets Forgotten
Issues stay on the dashboard until converted and resolved. Site surveys can be converted into work orders. Office staff saves massive time — one click to schedule to the right person.
Capabilities
Every Capability Your Field Operation Needs
Dispatch & Scheduling
Assign jobs, set priorities, and manage schedules from the office or right from your phone in the field.
Work Orders
Create, assign, and track work orders digitally. Techs complete them on their phones with photos, signatures, GPS, and timestamps.
Real-Time Status
See exactly what every tech is doing, where they are, and what's been completed. No more end-of-day surprises.
Management Dashboard
A bird's-eye view of your entire operation. Track productivity, identify bottlenecks, and make data-driven decisions.
Field Documentation
Every job documented with photos, GPS latitude/longitude, date/time stamps, and tech signatures. Courtroom-ready records, automatically.
Working Manager Mode
Are you the boss who also works in the field? Dispatch and schedule jobs right from your phone while you're out on service calls. No laptop, no office, no problem.
App Screens
See It in Action
The Difference
Not All Platforms Are Created Equal
Unlike solutions limited to browser-based tools, TankSpotter runs natively on smartphones & tablets, works offline, and gives your team capabilities that go far beyond the basics.